Virus & Malware Removal in Ashburn, VA
If your computer is suddenly full of pop-ups, your browser is hijacked, or a scary warning is demanding payment — stop clicking, and bring it in. Most infections are fully removable, and your files usually survive intact.
AZ Tech IT Repair in Ashburn cleans infections properly: not just the pop-up, but the program behind it, so it does not come straight back.
What we clean up
- Pop-ups, fake virus warnings, and tech-support scams
- Browser hijacks, unwanted toolbars, and changed homepages
- Adware, spyware, and trojans
- Ransomware scares and locked screens
- Programs you did not install and cannot remove
- Slow, strange behavior after clicking a bad link or attachment
How a cleanup works
- Bring in the affected device — walk-ins welcome.
- We identify the infection and check whether any files are affected.
- You get an exact quote. Nothing starts until you approve it.
- We remove the infection, verify it is gone, and set up protection.
Pricing: quotes are free and the exact price depends on the diagnosis. You approve the price before work begins.
Frequently asked questions
- How do I know if my computer has a virus?
- Common signs are constant pop-ups, a browser homepage you did not set, new toolbars, very slow performance, and warnings demanding payment. If in doubt, stop entering passwords and bring the device in.
- Will virus removal delete my files?
- No. Cleaning targets the infection, not your documents and photos. If malware has damaged files, we tell you before doing anything that affects them.
- I clicked a scam link and entered my password. What should I do?
- Change that password from a clean device, turn on two-factor authentication where available, and have the affected device cleaned. The sooner, the better.
- Does virus removal include protection afterwards?
- Yes — after cleaning, we make sure sensible protection is in place and show you the settings that keep the device safer going forward.
Contact us or see our general FAQ.